PROS: Technology has improved our ability to connect with friends, family, and our social circles—and during COVID, it was a significant boon for business.
CONS: Many of the mental health problems that our society faces, especially with regards to teens, are not helped by the targeting algorithm that social media uses as engagement through enragement.
OUR GRADE: C+. While we are hopeful that creative developers will give us platforms that can actually help with mental health, and there are some that are trying to do so, there needs to be a significant shift in the way that social media companies monetize customer behavior.
